Returns & Exchanges

At Wei's Western Wear, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn, tagged merchandise. Whether the boots don't fit or the denim isn't the right shade, we are committed to making your return process as smooth as a trail ride.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags are attached and the products show no signs of wear.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.